VoIP & Connectivity

A phone system, internet and network you can stop worrying about.

We design, install and support the connectivity layer your business runs on — so calls connect, files sync, and remote workers feel like they're in the room.

Cloud telephony

Modern VoIP phone systems with call routing, voicemail to email and Teams integration.

Business broadband & leased lines

Sourced and managed across UK carriers — we'll match the right connection to your site.

Networking & WiFi

Reliable, secure office networks with proper segmentation and guest access.

Remote & hybrid working

Tooling and policies that make hybrid actually work — securely, from anywhere.

Moving your numbers

Number porting and cutover, without dropped calls

  1. Check eligibility

    We confirm your existing numbers and contracts can be ported, and note any early termination terms.

  2. Submit the porting request

    We handle the paperwork with the losing carrier on your behalf.

  3. Configure the new system

    Call routing, voicemail, hunt groups and mobile apps are set up and tested before cutover.

  4. Cutover

    Numbers move over on an agreed date, usually outside business hours, with the old service kept live briefly as a fallback.

Staying online

Connection resilience isn't optional once you depend on cloud tools

If your phone system, files and email all live in the cloud, your internet connection becomes as important as your electricity supply. We design failover, a secondary broadband or mobile connection that kicks in automatically, so a single fault doesn't stop the business working.

Calls, files and meetings need to behave the same whether someone's in the office, at home, or on site with a client. That means consistent VPN or Conditional Access rules, phone systems that ring on a laptop or mobile as well as a desk handset, and guest and remote access that doesn't compromise the rest of the network.

Remote & hybrid working

Making hybrid working actually work

Choosing a phone system

Teams Phone vs standalone hosted VoIP

Neither is universally better, it depends on how your team already works.

Teams Phone compared with standalone hosted VoIP
ConsiderationTeams PhoneStandalone hosted VoIP
Best fitBusinesses already using Microsoft Teams dailyBusinesses wanting a dedicated phone platform independent of Microsoft 365
Calling experienceInside the Teams app, alongside chat and meetingsDedicated desk phones, softphone apps or both
LicensingRequires a compatible Microsoft 365 licence plus calling planPriced per user or per line, independent of Microsoft licensing
AdminManaged through Microsoft 365 admin and Teams admin centreManaged through the VoIP provider's own portal

More detail: Microsoft Teams Phone vs hosted VoIP.

Pricing, honestly

How much does this actually cost?

Managed support is normally structured as a predictable monthly partnership rather than an hourly meter. Pricing scales with the number of people you have and how complex your environment is.

  • Scope is affected by your security requirements, locations, devices, support needs and any project work.
  • We explain what is and is not included before you agree to anything.
  • Support should never make someone hesitate to ask for help because they are worried about an hourly bill.
FAQs

Frequently asked questions

Yes. We handle the porting process with the losing carrier and coordinate cutover outside business hours.

Related reading

Let's have a conversation

Ready for an IT team that'll actually own the problem?

Book a no-pressure chat. We'll listen first, ask good questions, and tell you honestly whether we're the right fit — even if the answer is no.

No pushy sales. Just honest advice. A real person will reply within one working day.